Coral: Recommendations & Chat

Coral combines AI chatbot capabilities with product recommendations to help Shopify merchants support customers and drive sales. This assistant handles product discovery, customer support, and order assistance in one conversation. The chatbot syncs with your catalog data and store knowledge to answer shopper questions accurately and suggest relevant products that match their needs. Merchants can customize the chatbot's behavior, support responses, and how it appears on their storefront through an easy-to-use dashboard. Coral keeps conversations aligned with your brand voice while helping shoppers find what they're looking for faster.