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PackFlow ‑ Returns | Exchange
- by TG-AI Apps
- Free plan available. Free trial available.
- by TG-AI Apps
- Free plan available. Free trial available.
Automate DHL returns with branded portal, instant labels via email, exchanges, refunds, and manual approval options.
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About the PackFlow ‑ Returns | Exchange
PackFlow simplifies returns and exchanges with a branded customer portal. Your customers can submit return requests through a customized interface featuring your logo, colors, and email templates. DHL return labels and QR codes are automatically generated and sent via email, with options for instant issuance or manual approval.
Handle exchanges seamlessly with same-variant swaps or freely configurable product options. Equal-price exchanges automatically create new orders in your system. Once you receive returned goods, you can accept or decline them directly. Automatic refunds process through the Shopify Refund API to save time.
The app includes return analytics in a comprehensive dashboard and supports Shopify Flow for automated workflows. You can also block specific countries from accessing the return portal. Perfect for merchants using DHL who want to maintain brand consistency throughout the entire returns process while reducing manual work.
Launched: March 30, 2026
Hauptmerkmale
- Return portal in your own design with logo, colors, and email templates
- Automatic DHL labels and QR codes sent via email to the customer
- Exchanges: same variants or freely configurable products
- Manual label approval and automatic refunds configurable
- Return analytics and Shopify Flow for automated workflows
Integrationen mit:
- Shopify Flow,
- Shopify Admin,
- DHL,
- Flow
Category:
Pricing of PackFlow ‑ Returns | Exchange
Free
Free
- Up to 200 orders/month
- Unlimited returns & exchanges
- DHL labels and QR codes via email
- Return portal & email custom branding
- Return analytics & statistics
- Exchanges: variants & cross-product
- Automatic refunds via Shopify
Starter
$9.99 / month
- Up to 500 orders/month
- Unlimited returns & exchanges
- DHL labels and QR codes via email
- Return portal & email custom branding
- Return analytics & statistics
- Exchanges: variants & cross-product
- Automatic refunds via Shopify
Pro
$39.99 / month
- Up to 2,000 orders/month
- Unlimited returns & exchanges
- DHL labels and QR codes via email
- Return portal & email custom branding
- Return analytics & statistics
- Exchanges: variants & cross-product
- Automatic refunds via Shopify
Enterprise
$79.99 / month
- Unlimited orders
- Unlimited returns & exchanges
- DHL labels and QR codes via email
- Return portal & email custom branding
- Return analytics & statistics
- Exchanges: variants & cross-product
- Automatic refunds via Shopify
- Priority support
