Helmsly

by Helmsly
Ab $29/Monat

0.0 (0)

by Helmsly
0.0 (0)
on
Ab $29/Monat

AI customer support that handles WISMO, refunds, and returns within limits you control — escalates everything else to your team.

Installation über den Shopify App Store

Claim app

Verify your developer profile to earn a badge and build trust to your apps

About the Helmsly

Helmsly is an AI customer support agent designed for Shopify stores. It automatically reads your products, pages, and policies to handle common customer questions across chat and email. The AI answers WISMO (where is my order) questions with real-time Shopify tracking, processes refunds, manages returns, handles cancellations, and creates discount codes — all within limits you control. You set per-action caps for refunds, returns, and discounts in your admin dashboard, ensuring the AI never exceeds the rules you'd give a human teammate. When confidence drops or a customer requests it, Helmsly escalates conversations to your inbox. This AI agent ingests your store data automatically and operates within configurable boundaries you define.

Launched: 18. Mai 2026

Hauptmerkmale

Antworten Sie auf "Wo ist meine Bestellung?" mit Echtzeit-Tracking von Shopify
Bearbeitet Rückerstattungen, Rücksendungen und Stornierungen – innerhalb der von Ihnen festgelegten Grenzen
Erstellt Rabattcodes innerhalb konfigurierbarer Limits pro Aktion
Ingestiert Produkte, Seiten und Richtlinien automatisch
Eskaliert zu E-Mail, wenn die Zuversicht sinkt oder der Kunde fragt