Nae: Ghost Profile Auditor

Ghost Profile Auditor helps you identify unengaged Klaviyo profiles using your Shopify data to lower your billing tier and save money. The app bridges the gap between your purchase history and email engagement by finding "Ghost" profiles—subscribers who never buy or open emails but still cost you money. Compare your Shopify order history with Klaviyo engagement to spot inactive contacts. Perform one-click bulk suppressions directly from your Shopify admin to optimize your marketing spend and potentially reduce your monthly Klaviyo bill. The app also finds "Zombies"—profiles in Klaviyo that don't exist in your Shopify database. This audit of your customer database against real-time order data may improve your sender reputation while helping you stop paying for contacts who don't engage with your store.