Forthroute Returns Portal

ForthRoute Returns Portal automates your Shopify returns process with a branded self-service portal. Customers can initiate returns directly from your storefront without contacting support. The app auto-verifies orders and sends secure magic links for easy access. Set up custom return policies with configurable windows, product exclusions, and return fees. The admin dashboard lets you review, approve, or decline return requests efficiently. Approved returns automatically generate prepaid shipping labels for customers. Handle refunds, exchanges, and store credit all in one place. Email notifications with tracking keep customers informed throughout the return process. This reduces manual return management time while cutting support tickets and improving customer satisfaction.