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Figu ‑ AI Chatbot & Live Chat
- by Figu
- Free plan available
- by Figu
- Free plan available
24/7 AI chatbot that answers questions, suggests products, and handles support via chat and email—all in one inbox.
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About the Figu ‑ AI Chatbot & Live Chat
Figu is an AI chatbot and live chat solution that helps growing Shopify stores support customers 24/7. This chat platform combines your storefront conversations and email into one inbox, so you never miss a customer question.
The AI chatbot automatically crawls your store and documents for instant setup—no manual training needed. It handles FAQs, answers product questions, processes order inquiries, and even lets shoppers add items to cart directly from chat. When human support is needed, conversations seamlessly hand off to your team with full context.
Customize the chatbot's tone to match your brand voice and go live in minutes. Figu manages customer support while you focus on growing your store, not your inbox.
Launched: December 16, 2025
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- Chat and email in one inbox — never miss a customer question.
- Auto-crawls your store for instant setup — no manual training required.
- 24/7 AI chatbot handles FAQs, orders, products, and handoffs.
- Easily customize your bot’s tone to match your brand.
- Let customers add products to cart directly from chat.
Integrationen mit:
- Checkout,
- Email,
- Livechat
Category:
Pricing of Figu ‑ AI Chatbot & Live Chat
Free
Free
- 50 AI Responses/month
- 1 Channel Inbox
- Auto-learns from up to 50 site pages
- Manual document training (PDF, Excel)
- Unlimited Users
- AI product suggestions with add-to-cart
- Live Agent Handoff
- Real-Time Order Status
Seed
$19.99 / month
- 1,000 AI Responses/month
- Up to 3 Channel Inbox
- Auto-learns from up to 100 site pages
- All Features in Free
- Centralized inbox (chat + Gmail)
- Cross-email conversation history & reply
- Advanced ROI Dashboard
Grow
$49.99 / month
- 5,000 AI Responses/month
- Up to 5 Channel Inbox
- Auto-learns from up to 250 site pages
- All Features in Seed
- Custom Branding
Bloom
$149.99 / month
- 15,000 AI Responses/month
- Up to 10 Channel Inbox
- Auto-learns from up to 1000 site pages
- All Features in Grow
- Custom Branding
