Egentify

by Egentify
Kostenloser Plan verfügbar

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by Egentify
0,0 (0)
on
Kostenloser Plan verfügbar

AI support agent that handles customer questions across chat, email, and voice using your live store data—before your team steps in.

Installation über den Shopify App Store

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About the Egentify

Egentify is an AI support agent that handles customer questions across chat, email, and voice channels. It resolves support tickets by using your live store data including products, orders, shipping status, and policies to provide accurate answers. The AI agent responds to customer inquiries before your support team needs to get involved, only routing conversations it can't handle to your team. Monitor every customer conversation in real-time from a unified ticket inbox and take over any chat when needed. The dashboard shows full conversation history across all channels. Egentify looks up order tracking and shipping information directly from your Shopify store, helping reduce the support volume your team manages daily.

Launched: 22. Mai 2026