Editr ‑ Order Editing
- by Scayla Apps
- Free
Let customers edit, swap, or cancel their orders themselves—reducing support tickets while keeping you in full control.
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About the Editr ‑ Order Editing
Editr gives customers self-serve order control to manage their purchases directly from the Order Status and Thank You pages. Customers can edit basket quantities, swap items, and cancel orders without contacting support, reducing low-value ticket volume for your team.
Set configurable editing windows to control what changes customers can make and when. Create flexible eligibility rules based on order tags, sales channel, fulfillment location, and fraud risk to block edits when needed.
The app works seamlessly on Order Status and Thank You pages, matching your store theme out of the box. Let customers fix post-purchase mistakes while your team focuses on growing the business. Editr handles the complexity of order editing so you stay in control.
Launched: December 15, 2025
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- Reduce support load with self-serve order cancellations.
- Basket editing lets customers fix quantities and items post-purchase.
- Configurable editing windows keep you in control of what changes and when.
- Flexible rules block edits based on fraud risk, tags, sales channel, and more.
- Works on Order Status and Thank You pages, matching your theme out of the box.