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Chatnative: AI Live Chat 2.0
- by chatnative
- Free plan available. Free trial available.
AI chatbot and live chat that answers questions, recommends products, and handles support 24/7—on your store and beyond.
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About the Chatnative: AI Live Chat 2.0
Chatnative is an AI chatbot and live chat solution for Shopify that helps increase sales and automate customer support. The AI assistant answers customer questions, recommends products, and handles order tracking 24/7. It learns your brand voice and product catalog to deliver consistent conversations across all touchpoints.
The shared inbox lets your team monitor conversations, take over chats when needed, and maintain full control. Unlike typical live chat tools, Chatnative continues conversations even after visitors leave your store, helping convert more browsers into buyers while reducing support workload.
Additional features include automated FAQ responses, customer engagement tools, and AI-powered growth features for creator collaborations and Instagram content performance tracking. Perfect for stores looking to provide round-the-clock support without expanding their team.
Launched: January 9, 2026
Hauptmerkmale
- AI Chatbot & Live Chat That Sells, Supports, and Builds Your Brand 24/7
- Automate Customer Support, FAQs, and Order Tracking
- Continue Conversations On and Off Your Store
- Shared Inbox with Human Visibility, Takeover and Control
- AI Growth Tools for Creators Collab, and Content Performance on IG
Pricing of Chatnative: AI Live Chat 2.0
Free
Free
- 100 chats per month
- 1000 AI trained products
- Digital Employees LIMITED
- AI inbox & auto-reply LIMITED
- Knowledge base sync
- Analytics & email follow-ups LIMITED
Starter
$49 / month
- 1000 chats per month
- 5000 AI trained products
- Digital Employees
- AI inbox & auto-reply (iOS & Web)
- Knowledge base sync
- Analytics & email follow-ups
Pro
$199 / month
- 6000 chats per month
- 20000 AI trained products
- Digital Employees
- AI inbox & auto-reply (iOS & Web)
- Knowledge base sync
- Analytics & email follow-ups
Scale
$499 / month
- 15000 chats per month
- 50000 AI trained products
- Digital Employees
- AI inbox & auto-reply (iOS & Web)
- Knowledge base sync
- Analytics & email follow-ups
