Chatgram — Live Chat & Support

Chatgram turns every customer message from your Shopify store into a Telegram ticket, so your support team can reply in seconds without switching dashboards or learning new tools. When shoppers wait too long for answers, they abandon carts, request refunds, or leave bad reviews. Most support platforms force you into another login and another inbox to monitor. Chatgram solves this by routing all customer chats straight to Telegram—the app your team already uses constantly. Reply to questions directly from Telegram with no extra dashboard needed. Set up AI replies and FAQ auto-answers for common questions, plus after-hours AI responses when your team is offline. The multi-agent inbox includes chat history and tracking to prevent duplicate replies. Built-in auto-translation lets you receive and respond in any language. You can even manage support for multiple Shopify stores from one Telegram channel. No expensive helpdesk software, no training required—just faster support that helps you sell more and close tickets instantly.