Botwala
- by Botwala
- Free plan available
- by Botwala
- Free plan available
Manage customer conversations in one shared inbox with AI-assisted replies and seamless team handoff for faster support.
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About the Botwala
Botwala brings all your customer conversations into one shared inbox, making it easier for Shopify merchants to manage support. The app combines AI-assisted replies with human handoff, so you can answer common questions quickly while your team steps in when needed. The AI agent helps shoppers during the buying process by providing product guidance and cart support, even assisting customers to add products directly to their cart. When conversations need a personal touch, seamless team handoff ensures smooth transitions. Keep your customer support organized in one place, reply faster, and help more shoppers complete their purchases with less effort.
Launched: July 6, 2026
Hauptmerkmale
- Shared inbox for customer conversations
- AI-assisted replies for common support questions
- Human handoff for conversations that need your team
- AI agent can help customers add products to cart
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Pricing of Botwala
FREE
Free
Starter
$29 / month
or $329/year and save 5%
Pro
$49 / month
or $550/year and save 6%
Business
$129 / month
or $1,490/year and save 4%