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Archet

Archet

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AI chat assistant that answers shoppers using live store data, builds carts, and helps your team manage orders from Slack.

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About the Archet

Archet is a storefront chat widget and Slack assistant powered by your live Shopify data. The app answers customer questions about products, orders, returns, and policies in real-time. It builds shopping carts directly in chat and lets signed-in customers view orders and request cancellations or address changes, all subject to your approval. Your team can manage operations from Slack with one-click approval for refunds, cancellations, and order fulfillment. Every action is fully audited for accountability. The app includes @mention queries, scheduled business briefings, and low-stock alerts to keep your team informed. Setup takes just 30 seconds as agents are automatically trained on your store data. Archet handles order changes, customer service inquiries, and team operations from a single platform grounded in your actual Shopify information.
Launched: May 5, 2026

Hauptmerkmale

  • Real-time product, order, and policy answers from your live Shopify data
  • Slack operations: @mention queries + scheduled briefings on your business
  • Automatic setup: agents trained on your store data in 30 seconds
  • Builds the shopper's cart in chat and handles cancel or address requests
  • Refund, cancel, and fulfill from Slack: one-click approval, fully audited

Integrationen mit:

  • Google Workspace,
  • HubSpot,
  • Klaviyo,
  • Notion,
  • Slack,
  • WhatsApp

Pricing of Archet

Starter · 500/mo

$49 / month

Plus usage charges
  • 500 conversations per month
  • AI grounded in your real Shopify data
  • Storefront chat widget on every page
  • Signed-in customer order lookup
  • Up to 3 agents and 2 deployments
  • 500-page knowledge base
  • Human handoff to your team
  • $10/mo compute, $500 period overage cap

Pro · 2,500/mo

$199 / month

Plus usage charges
  • Everything in Starter, plus:
  • 2,500 conversations per month
  • Up to 10 agents and 10 deployments
  • 5,000-page knowledge base
  • Approval workflows for sensitive actions
  • Audit log + transcript analytics
  • Quality monitoring + AI evaluations
  • $40/mo compute, $2K period overage cap

Business · 10K/mo

$599 / month

Plus usage charges
  • Everything in Pro, plus:
  • 10,000 conversations per month
  • Unlimited agents and deployments
  • Opus model for best-quality reasoning
  • 25,000-page knowledge base
  • Operations agent in Slack for your team
  • Channel-scoped Slack routing
  • $120/mo compute, $6K period overage cap
Installation über den Shopify App Store

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