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Adjudge: Returns & Fraud AI
- by Adjudge
- Free plan available. Free trial available.
- by Adjudge
- Free plan available. Free trial available.
Automate returns and exchanges with AI fraud detection. Flag wardrobing and serial returners before you refund. Branded portal included.
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About the Adjudge: Returns & Fraud AI
Adjudge handles returns and exchanges through a branded customer portal while flagging return fraud before you issue refunds. Every return request gets an AI verdict from Claude—approve, reject, or escalate—with clear explanations of fraud signals like wardrobing, serial returner patterns, new account flags, and suspicious address changes.
Customers can request refunds or exchange any item in your store for something else, with price differences calculated automatically. You control auto-approval by setting confidence thresholds for low-risk returns, and every decision is audit-logged. Override any AI call with one click. Return shipping labels integrate with EasyPost and Shippo (US only). Paste the portal link into your shipping confirmations and let the system catch fraud patterns in plain English before processing refunds.
Launched: May 14, 2026
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- AI verdict on every return: approve, reject, or escalate, with reasoning
- Fraud signals: wardrobing, serial returners, new-account & address flags
- Customer return portal you paste into shipping confirmation emails
- Shop-the-store exchanges: swap for any product, price difference settled
- Auto-approve low-risk returns at a confidence threshold you set
Integrationen mit:
- Anthropic Claude,
- EasyPost,
- Klaviyo,
- Shippo
Pricing of Adjudge: Returns & Fraud AI
Free
Free
- Up to 25 returns per month
- Manage returns in your Shopify admin
- Customer return portal
- Full audit log per return
Pro
$39 / month
- Up to 200 returns per month
- AI fraud signals + auto-approve
- Customer return portal
- Override any AI verdict
Premium
$129 / month
- Up to 1,000 returns per month
- AI fraud signals + auto-approve
- Customer return portal
- Override any AI verdict
