Ticket Flow ‑ Better support

by South tech
9,90 $/Monat. Kostenlose Testversion verfügbar.

0,0 (0)

by South tech
0,0 (0)
on
9,90 $/Monat. Kostenlose Testversion verfügbar.

Centralize customer support tickets with order context. Manage requests, reply with your team, and handle bulk actions efficiently.

Installation über den Shopify App Store

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About the Ticket Flow ‑ Better support

TicketFlow delivers a straightforward ticketing system for customer support that brings together support requests and order information in one place. Customers can open support tickets directly from your storefront support page, select from their own orders, attach files, and track the conversation thread. The app makes it easy for merchants to create tickets in the admin by searching for customers and picking specific orders, then respond with attachments and manage ticket status efficiently. The system supports bulk actions for updating status or deleting multiple tickets at once, saving time on routine support tasks. Teams can also create internal-only tickets that remain hidden from customers, perfect for managing internal workflows and team coordination. With shared conversation threads, everyone stays on the same page when handling customer requests. TicketFlow centralizes your support operations, giving you the tools to manage customer inquiries alongside relevant order context for faster, more informed responses.

Launched: 26. Mai 2026

Hauptmerkmale

"Kundensupport-Tickets mit einem gemeinsamen Konversationsverlauf","Kunden können Tickets für eine bestimmte Bestellung eröffnen und Anhänge hinzufügen","Erstellung von Admin-Tickets mit Kundensuche und Bestell-Auswahl","Ticket-Statusaktualisierungen und Massenaktionen (Status ändern, löschen)","Nur interne Tickets für Team-Workflows"