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SupportPrep AI

SupportPrep AI

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  • by Phoenix White
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  • Ab $29/Monat. Kostenlose Testversion verfügbar.

Draft customer support replies with order context and policy guidance. Review before sending—no auto-replies.

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  • SupportPrep AI Screenshot
  • SupportPrep AI Screenshot
  • SupportPrep AI Screenshot
  • SupportPrep AI Screenshot
  • SupportPrep AI Screenshot
  • SupportPrep AI Screenshot
  • SupportPrep AI Screenshot
  • SupportPrep AI Screenshot
  • SupportPrep AI Screenshot
  • SupportPrep AI Screenshot

About the SupportPrep AI

SupportPrep AI helps merchants prepare customer support replies by drafting responses from manual tickets and inbound webhooks. The app matches messages to Shopify order context and applies your store policies to guide each support draft. It flags identity mismatch and safety risks so you can review potential issues before responding. Every reply stays in draft form for human review—the app never auto-sends replies, processes refunds, cancels orders, or edits orders. This gives support teams the speed of AI with full control over customer communication.
Launched: 2. Juli 2026

Hauptmerkmale

  • Entwürfe von Antworten aus Tickets mit Bestellkontext
  • Kennzeichnung von Identitätsabweichungen und Sicherheitsrisiken
  • Verwendung von Shop-Richtlinien zur Anleitung von Support-Entwürfen

Integrationen mit:

  • Shopify Admin

Pricing of SupportPrep AI

Starter

29 USD / Monat

  • 300 Tickets/Monat
  • Manuelle Tickets
  • Eingehender Webhook

Growth

59 USD / Monat

oder 590 USD/Jahr und 17% sparen
  • 1.500 Tickets/Monat
  • Richtlinienbibliothek
  • Stapelverarbeitung

Pro

139 USD / Monat

oder 1.390 USD/Jahr und 17% sparen
  • 8.000 Tickets/Monat
  • Richtlinienbibliothek
  • Stapelverarbeitung
Installation über den Shopify App Store

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