SupportPrep AI
- by Phoenix White
- Ab $29/Monat. Kostenlose Testversion verfügbar.
- by Phoenix White
- Ab $29/Monat. Kostenlose Testversion verfügbar.
Draft customer support replies with order context and policy guidance. Review before sending—no auto-replies.
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About the SupportPrep AI
SupportPrep AI helps merchants prepare customer support replies by drafting responses from manual tickets and inbound webhooks. The app matches messages to Shopify order context and applies your store policies to guide each support draft. It flags identity mismatch and safety risks so you can review potential issues before responding. Every reply stays in draft form for human review—the app never auto-sends replies, processes refunds, cancels orders, or edits orders. This gives support teams the speed of AI with full control over customer communication.
Launched: 2. Juli 2026
Hauptmerkmale
- Entwürfe von Antworten aus Tickets mit Bestellkontext
- Kennzeichnung von Identitätsabweichungen und Sicherheitsrisiken
- Verwendung von Shop-Richtlinien zur Anleitung von Support-Entwürfen
Integrationen mit:
- Shopify Admin
Category:
Pricing of SupportPrep AI
Starter
29 USD / Monat
- 300 Tickets/Monat
- Manuelle Tickets
- Eingehender Webhook
Growth
59 USD / Monat
oder 590 USD/Jahr und 17% sparen
- 1.500 Tickets/Monat
- Richtlinienbibliothek
- Stapelverarbeitung
Pro
139 USD / Monat
oder 1.390 USD/Jahr und 17% sparen
- 8.000 Tickets/Monat
- Richtlinienbibliothek
- Stapelverarbeitung