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Pinpointed AI Sommelier
- by Pinpointed
- Free plan available. Free trial available.
- by Pinpointed
- Free plan available. Free trial available.
AI sommelier chat that recommends wine, beer and spirits from your live inventory. Increases order values by guiding customers to the perfect product.
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About the Pinpointed AI Sommelier
Wine and spirits stores using Pinpointed see 27% higher order values. Customers spend $56 when the AI sommelier guides them, versus $44 when browsing alone.
This AI-powered chat gives shoppers instant product recommendations from your live inventory. It suggests wine, beer and spirits based on food pairings, gift ideas, budgets and specific needs.
Track customer conversations to see which products get clicks, identify demand patterns, and spot missed sales opportunities. The sommelier speaks English, German, French, Spanish, Portuguese and Italian.
Trusted by retailers on four continents to turn product advice into sales.
Launched: January 16, 2026
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- Recommends wine, beer and spirits from your live inventory
- Tracks which products customers click and which conversations lead to sales
- Speaks to customers in English, German, French, Spanish, Portuguese and Italian
Category:
Pricing of Pinpointed AI Sommelier
Free
Free
- 30 AI conversations/month
- Wine, beer & spirits recommendations
- Food pairing & gift suggestions
- Live inventory recommendations
- Last 3 conversation in dashboard
- Multi-language support: EN, FR, DE, IT,
- Email support
Starter
$29 / month
- Unlimited AI conversations/month
- Everything in Free
- Last 25 conversations in dashboard
- Basic widget customisation
- Priority email support
Pro
$99 / month
- Everything in Starter
- Unlimited AI conversations
- Top recommended products report
- Product click-through tracking
- Last 100 conversations in dashboard
- Revenue attribution
- Inventory gap insights
- Priority email support
Enterprise
$299 / month
- Everything in Pro
- Unlimited AI conversations
- Voice AI
- 500 customer conversations stored
- White-label custom branding & colours
- Full revenue attribution dashboard
- Dedicated onboarding & setup session
- Priority email & chat support
