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Egentify
- by Egentify
- Free plan available
- by Egentify
- Free plan available
AI support agent that handles customer questions across chat, email, and voice using your live store data—before your team steps in.
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About the Egentify
Egentify is an AI support agent that handles customer questions across chat, email, and voice channels. It resolves support tickets by using your live store data including products, orders, shipping status, and policies to provide accurate answers. The AI agent responds to customer inquiries before your support team needs to get involved, only routing conversations it can't handle to your team.
Monitor every customer conversation in real-time from a unified ticket inbox and take over any chat when needed. The dashboard shows full conversation history across all channels. Egentify looks up order tracking and shipping information directly from your Shopify store, helping reduce the support volume your team manages daily.
Launched: May 22, 2026
Hauptmerkmale
- Answers chat, email, and voice questions before your team needs to step in.
- Looks up orders, tracking, and shipping status directly from your store
- Unified ticket inbox with full conversation history across every channel
Category:
Pricing of Egentify
Free
Free
- 50 conversations/mo
- Autonomous ticketing
- 1 team members
Starter
$39 / month
or $372/year and save 21%
- 150 conversations/mo
- Autonomous ticketing
- 3 team members
- AI refunds
Growth
$149 / month
or $1,428/year and save 20%
- 500 conversations/mo
- Autonomous ticketing
- 10 team members
- 100 voice minutes
- Proactive chat alerts
- AI refunds
- Voice support
Scale
$399 / month
or $3,828/year and save 20%
- 2,000 conversations/mo
- Autonomous ticketing
- 25 team members
- 300 voice min/mo
- Proactive alerts
- AI refunds
- Voice support
- SSO / SAML
