Nachricht
Shopify SEO
Shopify development
ShipCancel
- by Ember Dock
- Free plan available
- by Ember Dock
- Free plan available
Let customers cancel orders before they ship with real-time ShipBob status checks, automatic refunds, and full control.
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About the ShipCancel
ShipCancel connects your Shopify store with ShipBob to let customers cancel their own orders before they ship. The app adds a cancel button with countdown timer directly on the Order Status page, giving shoppers control over their purchase.
When a customer clicks cancel, ShipCancel checks the ShipBob shipment status in real-time to verify if cancellation is still possible. If the order meets your configured cancellation rules, the app automatically cancels the ShipBob shipment, cancels the Shopify order, issues a refund, and tags the order for your records.
The merchant dashboard includes an activity log so you can track all cancellation requests. Configure your own cancellation rules to balance customer flexibility with your fulfillment workflow.
Launched: May 20, 2026
Hauptmerkmale
- Real-time ShipBob status checking
- Order Status page cancel button with countdown timer
- Automatic cancellation, refund, and order tagging
- Configurable cancellation rules
- Merchant dashboard with activity log
Integrationen mit:
- Customer accounts,
- ShipBob
Pricing of ShipCancel
Free
Free
- 5 cancellations per month
- Real-time ShipBob status checking
- Configurable cancellation window
Growth
$7.99 / month
- Unlimited cancellations
- Everything in Free tier
- Priority support
