News
Shopify SEO
Shopify development
SelfServe: Order Edits+Upsells
- by Grumspot Ltd.
- Free plan available. Free trial available.
- by Grumspot Ltd.
- Free plan available. Free trial available.
Let customers edit orders themselves: swap items, fix addresses, add upsells. Cut support tickets and increase revenue.
Claim app
Verify your developer profile to earn a badge and build trust to your apps
About the SelfServe: Order Edits+Upsells
SelfServe lets customers edit their own orders directly from the order status page, cutting down support tickets and saving your team time. Shoppers can swap products, fix addresses with Google Maps validation, adjust quantities, apply discount codes post-purchase, and even cancel orders when needed.
The app includes one-click post-purchase upsells on checkout and order status pages to increase your average order value. Live stores have added over $69k in upsell revenue by letting customers add items after they buy.
You stay in control with edit windows, the ability to block downgrades, and cancellation approvals. Address validation stops failed deliveries before they happen. Every "Can I change my size?" or "Can I update my address?" email costs you time - SelfServe handles these requests automatically so customers get quick fixes and you reduce refunds and cancellations.
Launched: December 12, 2024
Key features
- Customers edit their own orders: swap sizes, fix addresses, adjust quantity
- Boost AOV with one-click post-purchase upsells on checkout & order status page
- Let customers apply discount codes post-purchase and recover would-be refunds
- Set edit windows, block downgrades, approve cancellations, you stay in control
- Google Maps address validation stops failed deliveries integration included
Integrations with:
- Checkout,
- Customer accounts,
- Shopify Flow,
- Shopify Admin,
- Checkout,
- Shipbob
Category:
Pricing of SelfServe: Order Edits+Upsells
Free
Free
- Up to 25 monthly orders
- Up to $125 generated upsell revenue
- Address validation
- One-click post-purchase upsells
- Checkout Upsells
- Thank You and Order Status Pages Upsells
- 24/7 Slack Support, no AI!
Up to 200 orders/m
$19.99 / month
- Up to 200 monthly orders
- Up to $1000 generated upsell revenue
- Address validation
- One-click post-purchase upsells
- Checkout Upsells
- Thank You and Order Status Pages Upsells
- 24/7 Slack Support, no AI!
- If a feature is missing - we build it!
200-500 orders/m
$29 / month
- 200 - 500 monthly orders
- $1000 - $2500 generated upsell revenue
- Address validation
- One-click post-purchase upsells
- Checkout Upsells
- Thank You and Order Status Pages Upsells
- 24/7 Slack Support, no AI!
- If a feature is missing - we build it!
500-1000 orders/m
$49 / month
- 500 - 1000 monthly orders
- $2500 - $5000 generated upsell revenue
- Address validation
- One-click post-purchase upsells
- Checkout Upsells
- Thank You and Order Status Pages Upsells
- 24/7 Slack Support, no AI!
- If a feature is missing - we build it!
