Census: Customer Surveys
- by Vervaunt
- Free plan available. Free trial available.
Get valuable customer insights through personalized surveys. Ask targeted questions based on device, location, products, and more. Use AI-powered analytics to understand feedback and get actionable recommendations.
About the Census: Customer Surveys
Understand your customers better with personalized surveys that collect meaningful insights and feedback. Create targeted post-purchase and onsite surveys using smart rules based on device type, shipping location, cart contents, and product categories. The AI-powered dashboard helps you analyze customer responses, providing actionable recommendations and detailed scoring. Track brand sentiment, discover attribution sources, and identify potential issues across your store. With zero impact on site performance, you can gather valuable first-party data to improve customer satisfaction and optimize your shopping experience.
Key features
- Ask rule-based questions for key ecommerce variables, with sophisticated logic.
- Gather valuable feedback on where users first discovered your brand or business.
- View reports on submissions and filter based on key variables.
- AI-generated actionable recommendations for your store.
- Speed tested by Shopify, with officially no performance impact on your store.
Pricing of Census: Customer Surveys
Free Always Plan
Free
- Unlimited survey responses
- Questions from our large bank
- View all responses without limitation
- Some core data dashboard metrics
Premium Plan
$25 / month
- Unlimited survey responses
- Custom questions
- Dynamic rule-based questions
- Customise and style forms
- AI-generated actionable recommendations
Platinum Plan
$50 / month
- Everything in the Premium plan
- On-site surveys for prospecting data
- POS surveys for instore
- Export additional data
