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Shopify SEO
Shopify development
Customer Story
- by Dadword IT
- From $9/month. Free trial available.
Track customer stages, order timelines, and retention insights to understand who needs attention and keep more customers coming back.
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About the Customer Story
Customer Story syncs your Shopify customers and orders to give you clear retention insights. The app automatically classifies customers into stages like New, Active, VIP, At Risk, and Churned based on their purchase behavior. Each customer profile includes a visual timeline showing their first order, repeat purchases, total spend, and complete activity history. The dashboard highlights which customers need attention, helping merchants understand retention patterns using their existing data. Get structured visibility into customer stages and order history without manual tracking.
Launched: April 3, 2026
Key features
- Automatic customer stages (New, Active, VIP, At Risk)
- Visual customer timeline with order history
- Dashboard highlighting customers who need attention
Pricing of Customer Story
Starter
$9 / month
- Up to 1,000 customers
- All customer stages & timeline
- Dashboard & insights
- Email support
Growth
$29 / month
- Up to 10,000 customers
- All customer stages & timeline
- Dashboard & insights
- Email support
Scale
$79 / month
- Unlimited customers
- All customer stages & timeline
- Dashboard & insights
- Email support
