Wati: AI Chat & Abandoned Cart

Name: Wati: AI Chat & Abandoned Cart
Brand: WATI: WhatsApp Team Inbox
Price: 69 USD
Availability: InStock
Rating: 3.7 (112 reviews)

by WATI: WhatsApp Team Inbox
From $69/month. Free trial available.

3.7 (112)

by WATI: WhatsApp Team Inbox
3.7 (112)
on
From $69/month. Free trial available.

Recover abandoned carts and automate order updates via WhatsApp, RCS, and SMS. AI agent answers questions 24/7 in one shared inbox.

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About the Wati: AI Chat & Abandoned Cart

Wati helps you recover abandoned carts and stay connected with customers through WhatsApp, RCS, and SMS. When shoppers leave items at checkout, automated WhatsApp drip campaigns bring them back to complete their purchase. Send order confirmations, shipping updates, fulfillment notifications, and return information automatically to keep customers informed throughout their journey. Astra, the built-in AI agent, handles product questions and order queries 24/7, so customers get instant answers anytime. Run segmented WhatsApp campaigns to reach the right customers with targeted messages. All conversations from WhatsApp, RCS, and SMS appear in one shared inbox where you can track every interaction and monitor agent performance. Business plans include segment sync and revenue reporting to measure your results.

Launched: September 11, 2020

Key features

Bring abandoned carts back with automated, multi-step WhatsApp drip campaigns
Reach the right Shopify customers with segmented WhatsApp campaigns
Keep every order update automatic: confirmations, shipping, fulfillment, returns
Have Astra, your AI agent, answer product questions and resolve order queries
See every conversation and every agent's performance in one shared inbox