Chatdesk: 24/7 Support

Supercharge social media sales and customer support with AI and 24/7 coverage from US-based experts

  • Raiting

    5.0

    (Based on Shopify AppStore)

  • 16 Reviews
  • Developers: Chatdesk
  • Price: Free plan available. Free trial available.
Install from Shopify appstore
Chatdesk: 24/7 Support
  • Chatdesk: 24/7 Support Screenshot
  • Chatdesk: 24/7 Support Screenshot
  • Chatdesk: 24/7 Support Screenshot
  • Chatdesk: 24/7 Support Screenshot
  • Chatdesk: 24/7 Support Screenshot
  • Chatdesk: 24/7 Support Screenshot
  • Chatdesk: 24/7 Support Screenshot
  • Chatdesk: 24/7 Support Screenshot
  • Chatdesk: 24/7 Support Screenshot
  • Chatdesk: 24/7 Support Screenshot
  • Chatdesk: 24/7 Support Screenshot
  • Chatdesk: 24/7 Support Screenshot

App highlights:

    • Use directly in Shopify admin

Integrations with:

  • Gorgias
  • Zendesk
  • Salesforce
  • Attentive
  • TikTok
  • Instagram

About the Chatdesk: 24/7 Support

As your store grows, keep delighting customers with exceptional customer service. Chatdesk uses AI and US-based customer support experts to resolve tickets for you across social, email, chat, and SMS. We find passionate followers of your brand, train them to solve tickets for you, and manage all scheduling and quality control.There’s still time to get the support you need before BFCM. Our on-demand experts are ready to help.

Key features

  • Connect your existing helpdesk, ecommerce tools, and social channels
  • Answer customer questions across social media, email, chat, and SMS
  • Provide 24/7 support, including weekends and holidays, with on-demand agents
  • Scale 1:1 customer engagement without needing to hire and train new team members
  • Increase conversions and achieve high CSAT with zero additional effort

Pricing of Chatdesk: 24/7 Support

Free 2-week pilot

Free

Includes:

  • 2 weeks free
  • Launch support
  • Zero setup fee
  • Facebook, Instagram, Email

Proactive outreach

$900 / month

Includes:

  • Send 1:1 outbound messages
  • Starting at 600 engagements per month
  • TikTok, YouTube, Reddit, X (Twitter), Email, SMS

On-demand support

$1,000 / month

Includes:

  • 24/7 support
  • Starting at 400 tickets solved per month
  • Facebook, Instagram, TikTok, X (Twitter), Email, SMS, Chat
Install from Shopify appstore

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