Keeping ‑ Helpdesk for Gmail
Keeping is the easiest way to share a support inbox without ever leaving Gmail.
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Raiting
5.0(Based on Shopify AppStore)
- 3 Reviews
- Developers: Katsu Ventures
- Price: From $30/month. Free trial available.
Integrations with:
- Gsuite
- Gmail
- Google Workspace
- HubSpot
- Zapier
About the Keeping ‑ Helpdesk for Gmail
Keeping turns your team's Gmail into a fully featured help desk. Manage your customer support email from right inside your Gmail. It’s the ideal solution for eCommerce teams of all sizes to deliver better customer support without having to use an external help desk. When a support request arrives in your shared inbox, Keeping converts it into a support ticket and syncs it with your entire team. Then you can assign, discuss, and prioritize it right inside Gmail.
Key features
- See your customer's order information right inside Gmail.
- Sync your support account to your personal or work Gmail.
- Advanced reports measure response time, ticket volume, and agent performance.
Pricing of Keeping ‑ Helpdesk for Gmail
Plus
$30 / month
Includes:
- Unlimited support tickets
- 3 Support Agents Included
- 5 Shared Mailboxes
- 2 Workflows
- No Branding
Unlimited
$48 / month
Includes:
- Unlimited support tickets
- 3 Support Agents Included
- Unlimited Shared Mailboxes
- Unlimited Workflows
- No Branding
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