Keeping ‑ Helpdesk for Gmail
- by Katsu Ventures
- From $30/month. Free trial available.
Turn Gmail into a complete help desk for your team. Share support inboxes, manage tickets, and view customer orders without leaving Gmail. Perfect for eCommerce teams who want simple, effective customer support.
About the Keeping ‑ Helpdesk for Gmail
Transform your Gmail into a complete help desk solution without leaving your familiar inbox. Keeping seamlessly converts incoming support emails into tickets, making team collaboration simple and efficient. Share your support inbox, assign tickets, and manage customer inquiries directly within Gmail. Perfect for eCommerce teams who want straightforward customer support without external platforms. View customer order details, sync with personal or work Gmail accounts, and access detailed reports on response times and team performance. Keeping brings help desk functionality to where you already work - your Gmail inbox.
Key features
- See your customer's order information right inside Gmail.
- Sync your support account to your personal or work Gmail.
- Advanced reports measure response time, ticket volume, and agent performance.
Pricing of Keeping ‑ Helpdesk for Gmail
Plus
$30 / month
or $288/year and save 20%
- Unlimited support tickets
- 3 Support Agents Included
- 5 Shared Mailboxes
- 2 Workflows
- No Branding
Unlimited
$48 / month
or $504/year and save 13%
- Unlimited support tickets
- 3 Support Agents Included
- Unlimited Shared Mailboxes
- Unlimited Workflows
- No Branding
