CustomerGenius
- by homedoctor LLC
- From $9.99/month. Free trial available.
Protect your store from discount code abuse with automated detection and prevention. Flag suspicious orders using multiple emails, and manage fraudulent transactions with automatic refunds and cancellations.
About the CustomerGenius
Protect your Shopify store from discount code abuse with CustomerGenius, an automated fraud detection system. The app identifies suspicious order patterns, such as multiple email accounts using the same shipping address, helping you prevent discount fraud. Choose between manually reviewing flagged orders or setting up automatic cancellation and refund rules. With seamless Shipstation and Recharge integrations, all order cancellations sync across your platforms. Whether you prefer hands-on monitoring or want CustomerGenius to handle suspicious orders automatically, you can maintain control over your store's discount usage while preventing revenue loss from fraudulent transactions.
Key features
- Detection of discount abuse from multiple email accounts
- Automatic refunds of flagged transactions
- Integrations with Recharge and Shipstation
Pricing of CustomerGenius
Starter Plan
$9.99 / month
- Up to 2,500 orders
Pro
$19.99 / month
- 2,501 to 5,000 orders per month
Elite
$29.99 / month
- Above 5,000 orders
