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ClickPost: Order Edit/Cancel

ClickPost: Order Edit/Cancel

Let customers edit orders, addresses, and quantities before shipping. Reduce support tickets while creating upsell opportunities. Give shoppers an Amazon-like experience with improved customer accounts.

  • ClickPost: Order Edit/Cancel Screenshot
  • ClickPost: Order Edit/Cancel Screenshot
  • ClickPost: Order Edit/Cancel Screenshot
  • ClickPost: Order Edit/Cancel Screenshot
  • ClickPost: Order Edit/Cancel Screenshot
  • ClickPost: Order Edit/Cancel Screenshot
  • ClickPost: Order Edit/Cancel Screenshot
  • ClickPost: Order Edit/Cancel Screenshot
  • ClickPost: Order Edit/Cancel Screenshot
  • ClickPost: Order Edit/Cancel Screenshot
  • ClickPost: Order Edit/Cancel Screenshot
  • ClickPost: Order Edit/Cancel Screenshot

About the ClickPost: Order Edit/Cancel

Give your customers the power to edit their orders before shipping, just like they would on Amazon. They can update shipping addresses, change product quantities and variants, add new items, and even cancel orders - all on their own through their customer account. With ClickPost, you'll see up to 30% fewer support tickets since customers can handle common order changes themselves. The app enables automatic refunds either back to the original payment source or as store credits, while creating opportunities for post-purchase upsells through AI recommendations. The complete integration with your 3PL/WMS systems ensures smooth order processing, while automated handling of cancellations and changes reduces customer service workload. Plus, customers can generate their own tax invoices, making the entire post-purchase experience more convenient and self-managed.

Key features

  • Self-Service Editing - Customers fix addresses, apply discounts, change variants
  • One click Post Purchase Upsells and AI recommendations
  • Automate Refunds: Back to source or give store credits. Your choice.
  • Complete integration support with your 3PL/WMS.
  • Lesser Support Tickets: Handle cancellations, changes + questions automatically.

App highlights:

    • Use directly in Shopify admin
    • Works with the latest themes

Integrations with:

  • Customer accounts
  • Klaviyo
  • Easycom
  • Unicommerce
  • Judge.me
  • Third Party Logistics (3PL)
  • Shipping and Fulfilment Apps

Pricing of ClickPost: Order Edit/Cancel

Free

Free to install

  • Free 20 order edits/month
  • Access to all features

Basic

$49 / month

  • Free 150 order edits/month
  • Access to all features
  • 24*7 Priority Support on Slack

Starter

$129 / month

  • Free 500 order edits/month
  • Acess to all features
  • 24*7 Priority Support on Slack
  • White glove onboarding
  • WMS/3PL Integrations

Pro

$349 / month

  • Free 2000 order edits/month
  • Access to all features
  • 24*7 Priority Support on Slack
  • White glove onboarding
  • WMS/3PL Integrations
  • Dedicated Success Manager
  • Phone-call Support
Install from Shopify App Store

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