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RefundSentry ‑ Return Fraud
- by BCDI SNC
- From $49/month. Free trial available.
- by BCDI SNC
- From $49/month. Free trial available.
Catch return fraud before it happens. Spot repeat refund abusers, wardrobing, and risky patterns across orders, addresses, and chargebacks in real time.
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About the RefundSentry ‑ Return Fraud
RefundSentry helps you spot return fraud and refund abuse before processing another refund. This app scores every Shopify order, return, and refund in real time by analyzing customer history, addresses, refund methods, store credit usage, and chargebacks to uncover risky patterns.
Catch repeat returners, wardrobing, bracketing, and suspicious refund-method switches. The app automatically tags risky customers and flags problematic cases so you can review them within your existing Shopify workflow.
RefundSentry works seamlessly with Shopify, Loop, AfterShip, and your current returns app. It acts as an intelligence layer only and won't replace your returns portal—just adds fraud detection to protect your store from return abuse.
Launched: June 2, 2026
Key features
- See risky return patterns across orders, refunds, addresses, and chargebacks
- Flag repeat returners, wardrobing, bracketing, and refund-method switches
- Auto-tag risky customers for review inside your Shopify workflow
- Works alongside Shopify, Loop, AfterShip, and your returns app
- Intelligence layer only: RefundSentry does not replace your returns portal
Integrations with:
- Shopify POS,
- Shopify Flow,
- Shopify Admin,
- AfterShip,
- Gorgias,
- Loop
Category:
Pricing of RefundSentry ‑ Return Fraud
Starter
$49 / month
- Up to 1000 orders / 30 days
- Real-time return + order fraud scoring
- Refund-method recommendations
- Auto fulfillment hold on risky orders
- Chargeback + fraud ring detection
- Blocklist, watchlist, auto risk tags
- Shopify Admin risk card + Flow
- Up to 12 months (extended order access)
Growth
$99 / month
- Up to 3,000 orders / 30 days
- Real-time return + order fraud scoring
- Refund-method recommendations
- Auto fulfillment hold on risky orders
- Chargeback + fraud ring detection
- Blocklist, watchlist, auto risk tags
- Shopify Admin risk card + Flow
- Up to 12 months (extended order access)
Scale
$199 / month
- Up to 6,000 orders / 30 days
- Real-time return + order fraud scoring
- Refund-method recommendations
- Auto fulfillment hold on risky orders
- Chargeback + fraud ring detection
- Blocklist, watchlist, auto risk tags
- Shopify Admin risk card + Flow
- Up to 12 months (extended order access)
Advanced
$299 / month
- Up to 12,000 orders / 30 days
- Real-time return + order fraud scoring
- Refund-method recommendations
- Auto fulfillment hold on risky orders
- Chargeback + fraud ring detection
- Blocklist, watchlist, auto risk tags
- Shopify Admin risk card + Flow
- Up to 12 months (extended order access)
