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Track by Loop
- by Wonderment
- From $99/month
- by Wonderment
- From $99/month
Reduce support tickets with branded order tracking pages, real-time delivery updates, and proactive shipping notifications.
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About the Track by Loop
Track by Loop (formerly Wonderment) gives your customers complete visibility into their orders from browsing to delivery. Show accurate delivery estimates on product pages and at checkout to increase conversion and reduce purchase hesitation. After checkout, branded tracking pages provide real-time shipment tracking and order status updates while creating built-in upsell opportunities. Proactive SMS and email notifications keep customers informed about delays, exceptions, and lost packages, reducing WISMO support tickets. Get shipping insights and analytics to improve your fulfillment performance and build customer confidence with transparent order tracking.
Launched: October 5, 2020
Key features
- Real-time shipment tracking and delivery status updates
- Branded order tracking pages that reduce support tickets and drive upsells
- Predictive estimations and alerts for delays, exceptions, and lost packages
- SMS, email & webhook notifications to keep customers informed
- Shipping insights & analytics to improve fulfillment performance
Integrations with:
- Checkout,
- Customer accounts,
- Shopify Flow,
- Attentive,
- Gorgias,
- Klaviyo,
- Postscript,
- Reviews Platforms,
- Slack
Category:
Pricing of Track by Loop
Starter Plan
$99 / month
- Klaviyo, Postscript, Attentive
- Up to 2,500 shipments/month
- Branded Tracking Page
- Best for self-service
Premium Plan
$189 / month
- Everything in Starter, plus:
- Included Onboarding
- Advanced Reporting
- Shopify Flow
- Gorgias Integration
- Automation Integrations
Plus Plan
$449 / month
- Everything in Premium, plus:
- Delivery Promise
- Webhooks and API
- Split Shipment Support
