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Retrics ‑ AI Retention Engine

Retrics ‑ AI Retention Engine

  • by Retrics
  • From $49/month. Free trial available.
5.0 (1)
on
  • by Retrics
  • 5.0 (1)
    on
  • From $49/month. Free trial available.

Predict which customers are about to lapse and send AI-drafted win-back messages that bring them back to your store.

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  • Retrics ‑ AI Retention Engine Screenshot
  • Retrics ‑ AI Retention Engine Screenshot
  • Retrics ‑ AI Retention Engine Screenshot
  • Retrics ‑ AI Retention Engine Screenshot
  • Retrics ‑ AI Retention Engine Screenshot
  • Retrics ‑ AI Retention Engine Screenshot
  • Retrics ‑ AI Retention Engine Screenshot
  • Retrics ‑ AI Retention Engine Screenshot
  • Retrics ‑ AI Retention Engine Screenshot
  • Retrics ‑ AI Retention Engine Screenshot

About the Retrics ‑ AI Retention Engine

Retrics analyzes your Shopify orders, customers, and products to predict who is likely to reorder, who is slipping away, and who is most valuable. It groups customers by buying behavior—reorder timing, lapse risk, second-order likelihood, and lifetime value—and explains the reason behind each segment. The app understands each customer's reorder rhythm and scores lapse risk against their own buying cadence. It identifies loyal customers and what they may need next, then drafts personalized reorder, win-back, and cross-sell messages you review and approve before sending. Retrics reveals repeat-purchase trends by product, cohort, and LTV, helping you bring back customers about to lapse and increase retention with AI-drafted campaigns tailored to each group's behavior.
Launched: July 17, 2026

Key features

  • Understands each customer’s reorder rhythm and next likely purchase.
  • Identifies loyal customers and what they may need next.
  • Scores lapse risk against each customer’s own buying cadence.
  • Drafts personalized reorder, win-back, and cross-sell messages.
  • Reveals product, cohort, LTV, and repeat-purchase trends.

Pricing of Retrics ‑ AI Retention Engine

Growth

$49 / month

  • Churn risk & reorder-date predictions
  • Customer 360 with next-order forecast
  • RFM, cohort & lifetime-value analytics
  • AI-drafted retention messages

Scale

$199 / month

  • Everything in Growth
  • Email reorder & win-back campaigns
  • SMS win-backs on reorder windows
  • Klaviyo or verified-domain sending

Concierge

$799 / month

  • Everything in Scale
  • WhatsApp outreach to slipping buyers
  • Loyalty, rewards & support insights
  • White-glove onboarding & support
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