Happy Checkout

Imagine you've just had a fantastic dinner at a popular new restaurant. The food was fantastic, the wine was perfect, and the server was attentive without being overbearing. It's been a beautiful evening, and you've just received the check for a wonderful meal and experience.You feel great so far, right? Suddenly, you pay the bill and everything changes. Your water glass isn't filled again; the server keeps looking at you wondering when you're going to leave, then comes over to pick up the...