Microsoft Clarity: AI Insights
- by Microsoft Clarity
- Free
Understand shopper behavior with AI insights, session replays, and heatmaps. Guide visitors to purchase with AI Brand Agents.
Claim app
Verify your developer profile to earn a badge and build trust to your apps
About the Microsoft Clarity: AI Insights
Microsoft Clarity helps you understand how shoppers browse, decide, and buy in your store. See exactly where visitors drop off and discover missed conversion opportunities through session replays, heatmaps, and behavioral analytics.
AI Brand Agents act as shopping assistants that engage customers at the right moment, guiding them from discovery to purchase in your brand's voice. These conversational insights help shoppers decide faster and convert with confidence.
Track behavior patterns with AI-driven insights, watch visitor recordings, and use smart events with conversion funnels to identify drop-off points and recover lost sales. The app is GDPR and CCPA compliant with built-in consent management and secure data handling, so you can optimize your store conversions while staying compliant.
Launched: July 17, 2025
Key features
- AI-Driven Insights: Detect behavior patterns and take action to improve revenue
- Replays & Heatmaps: Watch recordings of how visitors interact with your store
- Smart Events & Conversion Funnels: Identify drop-off points, recover lost sales
- Seamless & Secure: GDPR and CCPA compliant with built‑in consent and secure data
- Brand Agents: Guide shoppers to conversion with conversational insights