購入体験プラットフォーム「Recustomer」
- by Recustomer株式会社
- Free
Improve your store's shopping experience with Recustomer's complete solution for try-before-you-buy, order tracking, and automated returns/exchanges. Reduce customer anxiety and handle post-purchase processes efficiently to drive more sales.
About the 購入体験プラットフォーム「Recustomer」
Key features
- 【お試し購入】ECサイトに試着機能・お試し機能を実装するサービスです。ECサイトの「実物が見れない」不安を無くすことで、購入率向上を実現します。
- 【配送追跡】商品の追跡・配送予定日の表示・配送情報に関する通知を行うことができます。これにより。顧客接点の創造及び顧客体験の向上を実現します。
- 【返品・交換の自動化】返品・交換のリクエスト受付から、交換品在庫の確保、出荷指示、返金処理を自動化します。お問い合わせを約82%自動化します。
- 【キャンセルの自動化】キャンセル受付後、システムが配送ステータスを確認し承認・拒否を判断します。配送停止作業、返金作業も自動化しているため、対応時間0分が実現。
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