Zoko: WhatsApp & Instagram CRM

Name: Zoko: WhatsApp & Instagram CRM
Brand: Bourbon Science Inc.
Price: 49.99 USD
Availability: InStock
Rating: 4.8 (305 reviews)

by Bourbon Science Inc.
From $49.99/month. Free trial available.

4.8

305 Reviews on

Sell on WhatsApp with automated cart recovery, order notifications, AI chatbots, and broadcasts. Sync your catalog and manage customer conversations in one place.

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About the Zoko: WhatsApp & Instagram CRM

Zoko helps e-commerce brands use WhatsApp to recover abandoned carts, convert COD orders, and support customers at scale. Take orders directly inside WhatsApp with automatic catalog sync from your Shopify store. Send WhatsApp broadcasts to targeted customer segments, automate order notifications, and drive upsells through intelligent customer journeys. The app includes WhatsApp chatbots powered by AI to handle conversations and FAQs automatically, cart recovery flows, review collection, and multi-agent inboxes for team collaboration. With marketing automation based on store and chat activity, Zoko powers sales, support, and retention for over 3000 fast-growing DTC brands across 70+ countries. Your website and WhatsApp stay perfectly in sync for seamless order management.

Key features

WhatsApp Catalog: Sync your Shopify catalog and take orders on WhatsApp
WhatsApp Broadcast: Market to the right customer with dynamic customer segments.
Order Notifications: Automate real-time order delivery alerts for your customers
Zoko Flows: Automatic abandoned cart recovery, review collection, chatbots etc.
Zoko AI: Automate conversations and FAQs with AI-powered chatbots.