Pit Crew
- by Pokit Apps
- Free plan available. Free trial available.
- by Pokit Apps
- Free plan available. Free trial available.
Manage customer repairs from intake to pickup inside Shopify POS. Track parts, take deposits, send status emails, and keep inventory accurate.
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About the Pit Crew
Manage customer repairs directly in Shopify POS from intake to pickup. Pit Crew keeps repair tracking inside Shopify so your inventory stays accurate and customers stop calling for status updates.
Staff can open repair tickets right in POS, attach parts from your Shopify inventory, and collect deposits. When repairs are complete, parts ring up like regular products at pickup, keeping stock levels exact. Customers automatically receive email notifications when their items are ready for pickup.
The app includes condition photos, technician assignments, warranty tracking, customer repair history, and detailed reports on revenue and turnaround times. Works with presets and custom intake fields for any trade including bike shops, jewelry repair, and electronics services. Supports multiple locations with separate repair boards for each.
Launched: August 12, 2026
Key features
- Take in a complete repair without leaving Shopify POS
- Parts come from your Shopify inventory and decrement when they sell
- Automatic status emails, including the ready-for-pickup notice
- Presets and intake fields for your trade: bike, jewelry, electronics
- Technicians, multi-location boards, and revenue and turnaround reports
Integrations with:
- Shopify POS
Category:
Pricing of Pit Crew
Free
Free
- 10 active repairs at a time
- Repair intake in Shopify POS
- Status board through to pickup
- Automatic customer status emails
- Parts from your Shopify inventory
- Unlimited technicians
- Condition photos and warranties
- Customer history and exports
Standard
$39 / month
or $420/year and save 10%
- Everything in Free but unlimited repairs
- Per-location work boards
- 14-day free trial
- Revenue and turnaround reports