Mercaux Clienteling Solution
- by Mercaux
- $200/month
Connect online and in-store shopping experiences with unified clienteling, remote selling, and endless aisle capabilities. Help store staff access customer data and product information to drive sales.
About the Mercaux Clienteling Solution
Mercaux brings together your Shopify product catalog and customer data to create seamless online-to-offline shopping experiences. Store associates use this all-in-one solution for product discovery, clienteling, and remote selling. The app enables mixed basket ordering from both in-store and online inventory, while helping staff deliver personalized customer service through messaging and targeted campaigns. By capturing customer preferences during interactions, associates can provide tailored recommendations and improve future engagement. This comprehensive retail solution connects your physical stores with digital commerce, making every customer touchpoint count.
Key features
- Use endless aisle and rich product data for in-store product discovery
- Order from both in-store and online assortment with mixed basket
- Leverage existing customer data to personalise experience in-store & remotely
- Accept inbound messages and send personalised outreach and mass campaigns
- Capture customer preferences to improve further interactions
Pricing of Mercaux Clienteling Solution
Flat Fixed Fee
$200 / month
- Install includes:
- - Assisted Selling & Endless Aisle
- - Clienteling
- - Remote Selling
- - Customer Tasks
- - Omnichanel ordering
- - Analytics
