CW: Drive Brand Conversations
- by Shipway
- From $79/month. Free trial available.
Recover abandoned carts and drive sales with automated WhatsApp, RCS & SMS marketing. Manage customer chats across all channels in one place.
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About the CW: Drive Brand Conversations
Convertway powers WhatsApp marketing, RCS, and SMS campaigns to help eCommerce brands recover abandoned carts and drive sales. Send automated cart recovery messages, real-time order updates, and win-back flows that increase conversions.
Convert risky COD orders to prepaid to reduce RTO losses and eCommerce fraud. Sell directly through your WhatsApp chat catalog and showcase products via SMS and RCS broadcasts.
Manage all customer conversations in one omnichannel inbox—WhatsApp, RCS, Instagram, and Email. Multi-agent support helps your team resolve queries faster and deliver better customer experiences while maximizing revenue.
Key features
- Recover abandoned carts with automated WhatsApp Chat, RCS, and SMS reminders.
- Manage Chats across WhatsApp, RCS, Instagram, & Email conversations in one place
- Show products via SMS/RCS Broadcasts & WhatsApp Catalogs to increase conversions
- Reduce eCommerce fraud and RTOs by converting risky COD orders into prepaid.
- Multi-agent Omnichannel support to scale and resolve customer queries faster.
Pricing of CW: Drive Brand Conversations
Premium
$79 / month
or $756/year and save 20%
- SMS/Chat/RCS Campaigns
- Subscriber Opt-in Tool (3000 Subscriber)
- 5 Automation Flows
- Custom SMS Sender ID
- Compatible with WhatsApp Suite
- Chat Inbox
- Basic Customer Segmentation
- Scratch Card Links
Growth
$99 / month
or $948/year and save 20%
- All Premium Features Plus
- Agent Support: 3 Free Users
- Scheduled Campaign & Custom Flows
- Customized/Carousel Templates
- Instagram DMs
- One Chat-bot Flow
- WhatsApp Enabled Catalogue
- Adv. Subscriber Tools (20K Subscribers)
Enterprise
$249 / month
or $2,388/year and save 20%
- All Growth Features Plus
- Subscriber Opt-in Tools (∞ Subscribers)
- Branding Customizations
- Advance Chat-bot & All Automation Flows
- Agent Support & Auto-Assign: 4 Free User
- Whitelist Scratch Card Links
- Dedicated Account Manager
- Onboarding, Migration, & Setup Support
