CXBOX
- by Demeter ICT Company Limited
- Free
Help your Zendesk support team cross-sell products with personalized recommendations. View customer data, solve tickets faster, and track sales performance - all from your Zendesk workspace.
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About the CXBOX
CXBOX helps Zendesk support agents deliver better customer service through personalized product recommendations and real-time customer data. Support teams can quickly access order information and suggest relevant products to customers with a single click directly from the Zendesk workspace. The app provides detailed sales analytics and recommendation performance metrics to track success. Marketing teams can leverage customer insight data to make informed decisions. This integration brings product recommendation capabilities right into your Zendesk support workflow, making cross-selling natural while solving customer tickets.
Key features
- Order Information
- Product Recommendation
- Admin Console
