Bad Customer
- by Outlander
- Free
Protect your business from fraudulent customers by checking their chargeback history across other sites. Flag risky orders based on shipping addresses, billing locations, and multiple account creation patterns.
About the Bad Customer
Bad Customer is a straightforward fraud prevention tool that helps protect your business from risky transactions. Unlike complex anti-fraud systems that rely on algorithms, this app focuses on actual customer behavior by tracking chargeback history across multiple sites. It alerts you to customers with a history of chargebacks or excessive refund requests before you ship their orders. The app also flags potential risks like orders going to PO boxes, mismatched billing and shipping addresses across states, and customers creating multiple accounts. Stop losing money to problematic customers and make informed shipping decisions with real transaction history data.
Key features
- Identifies customers who have charged back on other sites.
- Flag orders to PO Boxes or when billing/shipping are in different states.
- Flag orders from customers who create multiple accounts.
