SelfServe: Order Editing
- by Grumspot Ltd.
- Free plan available
Let customers fix their own orders instantly - edit addresses, swap items, and cancel orders right from the status page. Add post-purchase upsells to increase sales while reducing support tickets.
About the SelfServe: Order Editing
Key features
- Customer Self-Service Portal: Let shoppers edit/cancel orders 24/7, no support
- Increase AOV with Upsells: Offer one-click product add-ons after they checkout.
- No Failed Deliveries: Get address validation with Google Maps auto-complete
- Full Control: Set custom editing windows and rules for what can be changed.
- Item & Variant Swaps: Customers can change size, color, or product options
Pricing of SelfServe: Order Editing
Free
Free
- 5 Order Edits
- 5 Upsells
Pro
$99 / month
- Unlimited Order Edits
- Unlimited Upsells
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