ScalewizIVR: Verify COD Orders

ScaleIVR helps online stores verify cash-on-delivery orders through automated IVR calls. When a COD order comes in, the app automatically calls your customer and lets them confirm or cancel their order directly from their phone. Customer responses are recorded and your Shopify orders get updated right away based on their choice. The app handles order verification without manual work. You can set up custom call templates that match your brand voice and configure retry settings for missed calls. Declined orders are cancelled automatically, saving you time and reducing failed deliveries. Track all verification activity through built-in analytics. See call results, confirmation rates, and customer responses in one dashboard. This phone-based confirmation system helps reduce RTO (return to origin) costs and ensures only genuine COD orders move forward to fulfillment.