Luna Order Editing & Changes

Luna lets customers edit orders themselves right from the Order Status Page. After checkout, shoppers can change the shipping address, swap variants, adjust quantity, add or remove items, or cancel their order completely. Every order change syncs automatically with Shopify—charges, refunds, and restocking happen without manual work. You control the edit window and how many modifications are allowed per order. The activity log tracks every order detail change so you stay informed. This order editor reduces support tickets by giving customers self-service order editing capabilities. Automatic refunds and restock make order cancellations simple for everyone.