17TRACK Order Tracking
- by 17TRACK
- Free plan available
Automate order tracking and returns to reduce WISMO tickets. Branded tracking page, shipping notifications, and dropshipping mode included.
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About the 17TRACK Order Tracking
17TRACK Order Tracking helps merchants automate order tracking and return management to reduce WISMO inquiries and support costs. The app provides a branded, multilanguage tracking page with estimated delivery dates to manage customer expectations effectively.
Send automated email notifications with shipping updates to build customer trust. The one-click dropshipping mode hides Chinese origin information to protect your brand identity. A self-service returns portal lets customers submit return requests automatically, helping you retain revenue and save time on support.
Use shipping analytics to monitor carrier performance and optimize your logistics with data-driven insights. Smart product recommendations on tracking pages help drive more sales. Available with 24/7 expert support to assist merchants whenever needed.
Key features
- Branded Tracking Page & EDD: Reduce WISMO and manage delivery expectations.
- Automated Email Notifications: Send shipping updates to build customer trust.
- Hide All China Info: Protect your brand with a one-click dropshipping mode.
- Self-service Returns: Automate return requests to retain revenue and save time.
- Shipping Analytics: Optimize carrier performance with data-driven insights.
Integrations with:
- Checkout
- Customer accounts
- Shopify Flow
- Shopify Admin
- PayPal
- Klaviyo
- Omnisend
- Loox
- Trustpilot
- Judge.me
Category
Pricing of 17TRACK Order Tracking
Free
Free
- 50 shipments per month
- 5 free returns per month
- Access 2,800+ carriers
- Branded tracking page
- PayPal integration
- Dropshipping mode
- Custom shipment alert
- Includes a 14-day Premium trial
Basic
$9 / month
or $86/year and save 20%
- 200 shipments per month
- 10 free returns per month
- Customize tracking page
- Tracking number redirection
- Shopify shipping status and emails
- Email notifications
- Basic analytics
Pro
$49 / month
or $470/year and save 20%
- 1000 shipments per month
- 50 free returns per month
- Seller notifications
- Shipments export
- Multilingual email notification
- Remove 17TRACK branding
- Multilingual tracking pages
- Estimated Delivery Date (EDD)
Premium
$159 / month
or $1,526/year and save 20%
- 2000 shipments per month
- 100 free returns per month
- Customize email triggers
- Transit time analysis
- On-time delivery analysis
- Exception orders analysis
- Split order email notifications
