Shiprazor

Shiprazor is a customer experience and fulfilment platform designed for South African eCommerce and retail businesses looking to scale their operations. It connects merchants with multiple courier partners through a single integrated platform, simplifying shipping logistics and delivery management. The app offers intelligent carrier allocation and automated workflows that help reduce delivery failures while improving success rates. Merchants get access to same-day and next-day delivery options, along with a centralised dashboard for managing orders, tracking shipments, handling returns, and monitoring performance in real-time. Key features include intelligent NDR management to tackle non-delivery issues, unified access to leading courier partners across South Africa, and shipment visibility that keeps both merchants and customers informed. The platform delivers 98% customer response time within 30 minutes, turning fulfilment operations into a competitive advantage for growing brands.