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OptiMail
- by BBS
- Free to install. Additional charges may apply.
- by BBS
- Free to install. Additional charges may apply.
Catch UK address issues before dispatch and help reduce failed deliveries and reshipping costs.
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About the OptiMail
OptiMail helps UK Shopify merchants identify delivery address issues after checkout and before dispatch. When a potential address problem is detected, customers are prompted to review or update their details on the Thank You page.
Merchants can view flagged orders directly inside Shopify, making it easier to act early and reduce failed deliveries. This helps avoid unnecessary reshipping costs and cuts down time spent resolving address-related customer queries.
The app checks UK delivery addresses and highlights possible mover and goneaway records. Valid addresses aren't charged, while incorrect matches cost 45p each.
Launched: May 12, 2026
Key features
- Checks UK delivery addresses after checkout
- Prompts customers to review their address
- Highlights possible mover and goneaway records
- Helps reduce failed delivery and reshipping costs
- Valid addresses not charged, incorrect match charged at 45p
Integrations with:
- Customer accounts
Pricing of OptiMail
Pay as you go
Free to install
- Automated UK address checks
- No monthly subscription
- Pay only for positive matches
- Dashboard and daily reports
- Mover and goneaway detection
- Customer address self-correction
