Pinch AI: Fraud & Return Abuse

Pinch uses artificial intelligence to help online stores manage returns while building customer loyalty. The platform analyzes hundreds of data points to evaluate customer trustworthiness and return patterns. By identifying trusted shoppers, you can offer them flexible return policies and personalized incentives that encourage repeat purchases. Meanwhile, the system helps prevent return abuse and fraud through device intelligence, geolocation tracking, and link analysis. The built-in analytics dashboard shows your baseline abuse rates and true costs, while network intelligence from consortium data and machine learning models provides actionable recommendations. Smart automation workflows adapt policies based on customer behavior, making returns profitable for legitimate shoppers while deterring potential abusers.