SHIPAID ‑ Shipping Guarantee
- by ShipAid
- Free to install. Additional charges may apply.
Manage delivery issues, returns, and exchanges with branded order guarantees that build customer trust and drive revenue.
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About the SHIPAID ‑ Shipping Guarantee
SHIPAID helps you manage delivery issues, returns, and exchanges through a fully branded platform that builds customer confidence. Handle lost, damaged, or missing orders directly from your dashboard while keeping control of your post-purchase policies.
The app provides branded tracking, self-service claim intake, and a customer-facing returns portal that reduces friction and strengthens relationships. Your customers get a brand-owned order guarantee with free returns and automated exchanges—all through experiences that match your store's identity.
Every guaranteed order plants one tree and unlocks a $5 charitable donation that your customer chooses, adding purpose-driven engagement to the shopping experience. Centralized issue management means you can resolve problems instantly while maintaining trust throughout the delivery process.
Key features
- Brand-owned order Guarantee
- Centralized delivery issue management
- Free returns and automated exchanges
- Branded tracking and claim experiences
- Purpose-driven customer engagement options