SHIPAID ‑ Shipping Guarantee

SHIPAID helps you manage delivery issues, returns, and exchanges through a fully branded platform that builds customer confidence. Handle lost, damaged, or missing orders directly from your dashboard while keeping control of your post-purchase policies. The app provides branded tracking, self-service claim intake, and a customer-facing returns portal that reduces friction and strengthens relationships. Your customers get a brand-owned order guarantee with free returns and automated exchanges—all through experiences that match your store's identity. Every guaranteed order plants one tree and unlocks a $5 charitable donation that your customer chooses, adding purpose-driven engagement to the shopping experience. Centralized issue management means you can resolve problems instantly while maintaining trust throughout the delivery process.