Warranty Registration & Claims
- by Dyrect Solutions, Inc
- Free plan available
Register products, manage warranties, and process claims with a self-service portal. Complete warranty tracking synced with Shopify.
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About the Warranty Registration & Claims
This warranty management app helps merchants handle product registrations, warranty claims, and repairs through a complete tracking system. Trusted by 350+ merchants, it offers customers a personalized warranty portal where they can register products using QR codes, submit warranty claims, and track claim status in real time.
The self-service portal makes warranty registration easy for customers while giving brands full control over warranty tracking. All warranty data syncs directly with your Shopify products and orders, letting you assign claims to team members and manage everything from one dashboard.
Setup takes under 20 minutes. Customers receive email alerts with digital warranty certificates and claim updates. Customizable warranty forms integrate natively with Shopify products. Built-in analytics help you track registrations, monitor warranty claims, identify product defects, and improve quality while building your first-party customer data.
Key features
- Easy setup. Go live in under 20 minutes with complete warranty management.
- Customer Self-serve portal for product registration and warranty claim tracking.
- Email alerts for digital warranty certificates and claims for customers.
- Customizable warranty forms with native Shopify product integration.
- Advanced analytics to spot defects, improve quality, and own first-party data.
Pricing of Warranty Registration & Claims
Free Forever
Free
- ✓ Warranty Registrations
- ✓ Claims Management
- ✓ Self Serve Customer Warranty Portal
- ✓ Digital warranty card
- ✓ Shopify integration
- ✓ 1 Business users
Registration
$19 / month
- Everything in Free plus
- ✓ Bulk Actions (Import/ Export)
- ✓ Warranty Approval Workflow
- ✓ Klaviyo integration
- ✓ 3 business logins
- ✓ Free 1:1 onboarding
Claims
$49 / month
- Everything in Registration Plus
- ✓ Claims Management
- ✓ Claims tracking in Customer portal
- ✓ Customer Communication
- ✓ Fraud Claims Prevention
- 3 business logins
Claims Pro
$149 / month
- Everything in Claims plus
- ✓ Repairs & replacement workflows
- ✓ Create Shopify Orders (automatically)
- ✓ Billing, invoices & estimates
- ✓ Service visibility in customer portal
