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RefundSentry ‑ Return Fraud
- by BCDI SNC
- From $49/month. Free trial available.
- by BCDI SNC
- From $49/month. Free trial available.
Stop return fraud before it costs you. Score every refund for risk in real time using customer history, patterns, and chargeback data.
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About the RefundSentry ‑ Return Fraud
RefundSentry scores every return and refund for fraud risk in real time, before money leaves your store. The app detects return abuse by analyzing customer history, addresses, refund methods, store credit, and chargebacks to reveal risky patterns that look normal one return at a time. It flags repeat returners, wardrobing, bracketing, and refund-method switches while spotting customers linked to prior disputes. RefundSentry works alongside Shopify, Loop, AfterShip, and your existing returns workflow as an intelligence layer only—it auto-tags risky customers and flags suspicious cases without replacing your returns portal.
Launched: June 2, 2026
Key features
- See risky return patterns across orders, refunds, addresses, and chargebacks
- Flag repeat returners, wardrobing, bracketing, and refund-method switches
- Auto-tag risky customers for review inside your Shopify workflow
- Works alongside Shopify, Loop, AfterShip, and your returns app
- Intelligence layer only: RefundSentry does not replace your returns portal
Integrations with:
- Shopify Flow,
- AfterShip,
- Loop
Category:
Pricing of RefundSentry ‑ Return Fraud
Starter
$49 / month
- Up to 1000 orders / 30 days
- Real-time return + order fraud scoring
- Refund-method recommendations
- Auto fulfillment hold on risky orders
- Chargeback + fraud ring detection
- Blocklist, watchlist, auto risk tags
- Shopify Admin risk card + Flow
- 12-month backfill on paid activation
Growth
$99 / month
- Up to 3,000 orders / 30 days
- Real-time return + order fraud scoring
- Refund-method recommendations
- Auto fulfillment hold on risky orders
- Chargeback + fraud ring detection
- Blocklist, watchlist, auto risk tags
- Shopify Admin risk card + Flow
- 12-month backfill on paid activation
Scale
$199 / month
- Up to 6,000 orders / 30 days
- Real-time return + order fraud scoring
- Refund-method recommendations
- Auto fulfillment hold on risky orders
- Chargeback + fraud ring detection
- Blocklist, watchlist, auto risk tags
- Shopify Admin risk card + Flow
- 12-month backfill on paid activation
Advanced
$299 / month
- Up to 12,000 orders / 30 days
- Real-time return + order fraud scoring
- Refund-method recommendations
- Auto fulfillment hold on risky orders
- Chargeback + fraud ring detection
- Blocklist, watchlist, auto risk tags
- Shopify Admin risk card + Flow
- 12-month backfill on paid activation
