SelfServe Order Edits Upsells
- by Grumspot Ltd.
- Free plan available. Free trial available.
Let customers edit their own orders—swap items, fix addresses, add upsells, and apply discount codes. Fewer support tickets, higher revenue.
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About the SelfServe Order Edits Upsells
SelfServe Order Edits+Upsells lets customers fix their own orders directly on the order status page—no more support tickets for simple changes. Shoppers can swap variants like sizes or colors, correct shipping addresses with Google Maps validation, adjust quantities, and even apply discount codes after purchase. You control everything with custom edit windows, cancellation approval rules, and the ability to block downgrades. The app also turns order edits into revenue opportunities by displaying post-purchase upsells on both checkout and order status pages, helping increase your average order value. Prevent failed deliveries, reduce manual order changes, and keep customers happy while your support team focuses on what matters. Trusted by Shopify Plus stores looking to automate order management and grow sales.
Launched: December 12, 2024
Key features
- Customers self-serve order changes—swap sizes, fix addresses, adjust quantities.
- Boost AOV with post-purchase upsells on checkout & order status pages.
- Let customers apply discount codes after purchase—unique post-checkout perk.
- Set edit windows, block downgrades, and review cancellations before approval.
- Google Maps address validation prevents failed deliveries before they ship.
Pricing of SelfServe Order Edits Upsells
Tryout
Free
- 5 Order Edits/month
- 5 Upsells/month
Up to 2500 orders
$79 / month
- Unlimited self-serve edits
- Unlimited upsells
- Address validation
- Manual cancellation queue & approval
- Custom 3PL Integration if not supported
- Dedicated account manager
- Custom upsell flows
2500 - 5000 orders
$159 / month
- Unlimited self-serve edits
- Unlimited upsells
- Address validation
- Manual cancellation queue & approval
- Custom 3PL Integration if not supported
- Dedicated account manager
- Custom upsell flows
5000+ orders
$299 / month
- Unlimited self-serve edits
- Unlimited upsells
- Address validation
- Manual cancellation queue & approval
- Custom 3PL Integration if not supported
- Dedicated account manager
- Custom upsell flows
