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SelfServe: Order Edits+Upsells
- by Grumspot Ltd.
- Free plan available. Free trial available.
- by Grumspot Ltd.
- Free plan available. Free trial available.
Let customers edit orders, fix addresses, and buy upsells themselves. Cut support tickets, recover revenue, and increase AOV.
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About the SelfServe: Order Edits+Upsells
Let customers edit their own orders and cut support tickets while increasing revenue. SelfServe handles the "Can I change my size?" and "Can I fix my address?" requests automatically, so your team can focus on real work.
Customers can swap products, adjust quantities, fix shipping addresses with Google Maps validation, apply discount codes post-purchase, and even cancel orders - all from the order status page. You stay in control with edit windows, downgrade blocks, and cancellation approvals.
Add one-click post-purchase upsells on checkout and order status pages to grow AOV. Live stores have added over $69k in upsell revenue. Stop order cancellations by letting customers make quick fixes themselves. Address validation is included at no extra fee to prevent failed deliveries.
Launched: December 12, 2024
Key features
- Customers edit their own orders: swap sizes, fix addresses, adjust quantity
- Boost AOV with one-click post-purchase upsells on checkout & order status page
- Let customers apply discount codes post-purchase and recover would-be refunds
- Set edit windows, block downgrades, approve cancellations, you stay in control
- Google Maps address validation stops failed deliveries integration included
Integrations with:
- Checkout,
- Customer accounts,
- Shopify Flow,
- Shopify Admin,
- Checkout,
- Shipbob
Category:
Pricing of SelfServe: Order Edits+Upsells
Free
Free
- Up to 25 monthly orders
- Up to $125 generated upsell revenue
- Address validation
- One-click post-purchase upsells
- Checkout Upsells
- Thank You and Order Status Pages Upsells
- 24/7 Slack Support, no AI!
Up to 200 orders/m
$19.99 / month
- Up to 200 monthly orders
- Up to $1000 generated upsell revenue
- Address validation
- One-click post-purchase upsells
- Checkout Upsells
- Thank You and Order Status Pages Upsells
- 24/7 Slack Support, no AI!
- If a feature is missing - we build it!
200-500 orders/m
$29 / month
- 200 - 500 monthly orders
- $1000 - $2500 generated upsell revenue
- Address validation
- One-click post-purchase upsells
- Checkout Upsells
- Thank You and Order Status Pages Upsells
- 24/7 Slack Support, no AI!
- If a feature is missing - we build it!
500-1000 orders/m
$49 / month
- 500 - 1000 monthly orders
- $2500 - $5000 generated upsell revenue
- Address validation
- One-click post-purchase upsells
- Checkout Upsells
- Thank You and Order Status Pages Upsells
- 24/7 Slack Support, no AI!
- If a feature is missing - we build it!
