Order Edit Customer Service
- by Customer First focus
- 199 Reviews
- From $4.99/month. Free trial available.
-
4.6
- 199 Reviews
- From $4.99/month. Free trial available.
Let customers edit, cancel and reorder on their own for a better customer experience.
About the Order Edit Customer Service
Key features
- Your customers can cancel, edit or reorder on their own (one-click self-service)
- Customer Portal on the order status, confirmation e-mail and account page
- Only unfulfilled orders are editable. Works well with third-party fulfillment.
- 5 minute setup with easy custom rules (Ex. duration limit) and display settings
- Auto-refund (compatible with all Payment Gateways on Shopify) and Auto-Restock
Pricing of Order Edit Customer Service
Shopify Basic
$4.99 / month
- Unlimited For Stores on the "Basic" Shopify Plan (the plan your store is signed up with on Shopify).
Shopify
$8.99 / month
- Unlimited for Stores on the "Shopify" Plan (the name of the plan your store is signed up with on Shopify).
Shopify Advanced
$24.99 / month
- Unlimited for Stores on the "Advanced" Shopify Plan (the name of the plan your store is signed up with on Shopify).
Shopify Plus
$99.99 / month
- Unlimited for Stores on the "Shopify Plus" Plan (the name of the plan your store is signed up with on Shopify).
The Best Order editing apps
Explore Best Order editing appsWorkflow Automation—React Flow
Save your time with fulfillment, tagging, and email automation
Order Editing | Upsell
Let customers edit their orders without contacting support.
Order Returns | easyReturns
Simplifies your Order Returns, for you and your Customers!
Yagi Order Cancellable
Let customers cancel order or reorder easily
Shopwaive: Credit, AI & Upsell
Maximize retention with powerful API tools built for Checkout
Shopwaive: Credit, AI & Upsell
EZ Fulfill ‑ Auto Fulfillment
Bulk Update Tracking, Notify Customers & Bulk Fulfill Orders
CC Relocate+ Order Editor
Allow address edits, order canceling per your customized rules
Revize: Order Editing & Upsell
Edit address, qty, variants, swap/add products, refunds & more
Yagi Address Edit Helper
Let customer update order shipping address easily
Wayfinder
Customers can pinpoint their delivery location on a Google Map
Cleverific Order Editor
Boost CX & reduce support costs with self-serve order editing
Explore Best Helpdesk apps
Explore Best Helpdesk appsChatway Live Chat & WhatsApp
Live chat & FAQ app. Live chat inbox for customer chat support
Willdesk: Live Chat&AI Chatbot
Convert with helpdesk,help center, Email inbox,WhatsApp,FB,Ins
DC WhatsApp Marketing+Helpdesk
WhatsApp API for Marketing, Cart Recovery & Customer Support
NS AI Chatbot, Helpdesk & FAQs
Boost sales & service with AI Chatbot, Live Chat & Helpdesk
Lux ‑ E‑Mail Support AI
AI-Powered Email Support for E-commerce Success
Commslayer
Solve support tickets faster with a helpdesk built for D2C
Richpanel: AI Customer Support
All-in-One Support: AI Agents, Live Chat, Email & Social
Redo
Consolidate all your operations into a single platform
Aidify ‑ AI Customer Support
Provide customers the help they need, anytime
QuickCEP: Live Chat&AI Chatbot
Increase sales while providing excellent customer service.
Chatdesk: 24/7 Support
Supercharge your social media sales and customer support
lookfor AI Chatbot & Live Chat
AI Chatbot where you create quiz, boost sales, handle support